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Privacy Policy



The effective date of this Policy is July 1, 2024

 

Your privacy is important to us. Zerovaega Technologies Private Limited and its subsidiaries or affiliated companies hereinafter referred as ‘Zerovaega Technologies’ is committed to respecting your privacy while using our website. This policy applies to information collected by us on our website.  

 

Definitions

 

"Personally Identifiable Information"(or ‘PII”) means any information that relates to a natural person, which, either directly or indirectly, in combination with other information available or likely to be available with a corporate body, can find such a person."

 

The information we collect:

 

We do not collect Personally Identifiable Information about you, unless you choose to fill out your information on this website through specific provided forms. In general, you may browse our website without providing any Personal Identifiable Information about yourself. We do automatically collect certain information when you visit our website such as the type of operating system, the type of browser you are using, your IP address, geographic location of visitor, time spent in order to provide better usability and personalized experience. 
Zerovaega Technologies shall only process the received information pursuant to pursue our legitimate business interests for establishing communication with prospective customers and personnel with general/ business inquiries.  

 

How we normally use information about you

 

We use certain information to analyze site usage for us to improve our website.  

We use Personally Identifiable Information you provide solely to respond to your inquiry or to process an application form you have completed on our website or to respond to any legal process or as required by law in response to any court order, subpoena or a law enforcement agency or to take action against any illegal activity and to address any potential threat to the physical safety of a person.  

 

Information sharing

 

We may share your Personal Identifiable Information within Zerovaega Technologies or with any of our subsidiaries and very occasionally our business partners, service vendors or authorized third-party agents located in any part of the world for the purposes of data processing, enrichment, storage, or to provide a requested service or transaction, after ensuring that such entities are contractually bound by data privacy obligations. 

 

Your rights

 

You may have certain rights relating to your Personally Identifiable Information provided under applicable law. These are the right to:  

• Request access to your Personally Identifiable Information and the processing activities on the same.  

• Request that your Personally Identifiable Information is rectified if it is inaccurate or incomplete  

• Request erasure of your Personally Identifiable Information in certain circumstances.  

• Request restriction of the processing of your Personally Identifiable Information in certain circumstances.  

• Object to the processing of your Personally Identifiable Information in certain circumstances.  

• Receive your Personally Identifiable Information provided to us as a controller in a structured, commonly used and machine-readable format in certain circumstances.  

• Lodge a complaint with a supervisory authority.  

• Withdraw your consent provided at any time by contacting us.  

 

To exercise the rights outlined above in respect of your Personally Identifiable Information please contact the details available in the contact section below. We will endeavor to respond to you appropriately as required by the law. 

 

Right to opt-out and withdrawal

 

Zerovaega Technologies respects your privacy considerations and hence provides you with an option to refuse to provide your Personally Identifiable Information or information sought to be collected. 

You also have the option to subscribe/opt-in to receive newsletters, new alerts and marketing content. You can always opt out of such options by writing to info@zerovaega.com or click the “unsubscribe” link at the bottom of an email newsletter received by you from us. Zerovaega Technologies shall adhere to your preferences.  

 

Authenticity

 

Zerovaega Technologies shall not be responsible for the authenticity of the information, and it is your duty to ensure that the information provided is authentic.  

 

Cookies and other technologies

 

Your PII is stored in databases located at India and on the servers of the cloud-based database management services that Zerovaega Technologies engages.  

Zerovaega Technologies shall retain your PII Personal Information pursuant to the business purposes and in line with our retention policies.  

PII received from prospective customers shall be retained for the duration of the prospective customer’s business relationship with the Zerovaega Technologies.  

 

Data storage and retention

 

Your PII is stored in databases located in India and on the servers of the cloud-based database management services that Zerovaega engages.

 

Zerovaega shall retain your PII Personal Information for business purposes and in line with our retention policies.

 

PII received from prospective customers shall be retained for the duration of the prospective customer’s business relationship with Mindtree.

 

 

Protection of minor’s information

 

The website is not directed to children under the age of sixteen (16). Zerovaega Technologies does not knowingly solicit PII from our market to anyone under sixteen (16) years of age. If you believe that we have received information from a minor, please let us know immediately and we will ensure that reasonable efforts will be made by us to delete such information from our database.  

 

Links to third-party websites

 

Our website may contain links to other sites including social media sites, whose information practices may be different from ours. You should read such third party’s websites privacy notices and Zerovaega Technologies does not control those sites or their privacy practices. We do not endorse or make any representations about third-party websites.  

 

Our commitment to security

 

Zerovaega Technologies utilizes appropriate physical, technical and administrative procedures to safeguard the information we collect. Zerovaega Technologies takes reasonable steps to ensure that all dealings in personally identifiable information are processed fairly & lawfully after receiving the consent of the information provider. Zerovaega Technologies may keep your personally identifiable information if there is a business requirement, or if otherwise required under applicable laws.  

 

Zerovaega Technologies Privacy Policy: How We Use AI & AI Bots for Marketing 

 

At Zerovaega Technologies, we leverage the power of Artificial Intelligence (AI) and AI-powered chatbots to enhance your experience and personalize your interactions with us. This section of our Privacy Policy outlines how we use this technology while safeguarding your privacy. 

 

Data Collection Through AI and AI Bots: 

 

  • When you interact with our AI chatbots or AI-powered features on our website, we may collect information about your inquiries, preferences, and browsing behavior. This data helps us understand your needs better and tailor our marketing efforts accordingly. 

  • We may use AI to analyze your past interactions with Zerovaega Technologies to identify relevant marketing content and offers. This analysis is performed on anonymized data wherever possible. 

 

Transparency and Control: 

 

  • We are committed to transparency in our use of AI for marketing purposes. We will always strive to clearly identify interactions powered by AI and provide you with control over your data. 

  • You can opt-out of receiving marketing communications from Zerovaega Technologies at any time by following the unsubscribe instructions included in our emails or by contacting us directly. 

 

Use of Anonymized Data: 

 

  • Whenever possible, we leverage anonymized data for AI-powered marketing initiatives. This helps us understand trends and user behavior without compromising your individual privacy. 

 

Security and Responsible Use: 

 

  • We take strong measures to secure all data collected through AI and AI bots. We adhere to industry best practices to protect your information from unauthorized access or misuse. 

  • We are committed to using AI for marketing purposes responsibly and ethically. We will not engage in practices that are deceptive or discriminatory. 

 

Your Rights: 

 

  • You have the right to access, rectify, or erase your personal information collected through AI interactions. You can also request to restrict the processing of your data or object to its use for marketing purposes. 

  • To exercise these rights, please contact our Grievance Officer using the information provided in the 'Grievance Redressal' section of this Privacy Policy. 

We are constantly innovating and improving our use of AI. This Privacy Policy section may be updated periodically to reflect these changes. We encourage you to review this section regularly to stay informed about our practices. 

By using our website and interacting with our AI-powered features, you consent to the collection and use of your data as outlined in this Privacy Policy. 

If you have any questions or concerns about our use of AI for marketing purposes, please don't hesitate to contact us. 

  

Grievance Redressal  

 

Any grievance or complaint, in relation to processing information, should be sent to Zerovaega Technologies in writing on the following contact email ID. Grievance shall be redressed as expeditiously as possible.  

  

The details of the Grievance Officer are as follows:   

Email: info@zerovaega.com  

Address - ZEROVAEGA TECHNOLOGIES PRIVATE LIMITED  

Regd. Office: RSN. 911 SHWARI RESIDENCY, PLOT NO. 53, GANESH COLONY, SANEGURUJI VASAHAT, KOLHAPUR, Kolhapur, Maharashtra, India, 416012  

Corporate Office: “Desai House”, 3rd Floor, Beside Lucky Bazaar, Rajarampuri, Kolhapur, MH, 416008, IN.  

  

Changes to this Policy  

 

Please note that this policy may change from time to time. Please review the policy periodically for changes.